Shipping policy
At Sharkawi Store, we aim to process and ship all orders as quickly and efficiently as possible. Please review our shipping policy carefully before placing an order.
Processing Time
All orders require 3–7 business days for processing before shipment. Processing times may increase during high-volume periods, promotions, or product launches.
Shipping Time
Once shipped, delivery times vary based on the shipping carrier and destination. Estimated delivery times are provided at checkout but are not guaranteed.
Shipping Responsibility
Sharkawi Store is not responsible for delays caused by shipping carriers, weather conditions, customs, or incorrect shipping information entered by the customer. Please ensure your address is correct before completing your order.
No Returns Policy
All sales are final. We do not accept returns or exchanges for any reason, including sizing issues, change of mind, or incorrect orders placed by the customer.
Damaged Items
Returns or replacements are only accepted if the item arrives damaged.
To be eligible:
- Damage must be reported within 48 hours of delivery
- Clear photos of the damaged item and packaging must be provided
- Order number must be included
Requests submitted after 48 hours will not be accepted.
If approved, Sharkawi Store may offer a replacement or store credit at our discretion.
Lost or Stolen Packages
Once an order is marked as delivered by the carrier, Sharkawi Store is not responsible for lost or stolen packages. Customers are encouraged to provide a secure delivery location.
Contact Us
For shipping-related issues, please contact us through the official store contact page with your order number and details.